Terms and Conditions

1. Introduction

Welcome to Jofreh Jewelry. By accessing and using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree to any part of these terms, you must refrain from using our website.

2. Definitions

  • "We," "Us," "Our": Refers to [Your Company Name], the provider of this website.
  • "User," "You," "Customer": Refers to any individual accessing or using our website.
  • "Products": Refers to jewelry and watches available for purchase on our website.

3. Eligibility

To make a purchase on our website, you must:


  • Be at least 18 years old.
  • Provide accurate, current, and complete information during the checkout process.
  • Agree to our privacy policy and consent to the collection of personal data as required by UAE law.

4. Orders and Payments

  • Order Acceptance: All orders placed on our website are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion, including for errors in pricing or product descriptions.
  • Pricing: All prices listed on the website are in AED (United Arab Emirates Dirham) and include VAT where applicable.
  • Payment Methods: We accept major credit cards, debit cards, and other secure payment methods. Payments are processed securely by our payment gateway provider.

5. Delivery and Shipping

  • Delivery Time: We aim to deliver all orders within 2-4 business days within the UAE. Delivery times may vary for international orders.
  • Shipping Fees: Delivery within the UAE is free for all orders. International shipping fees will be calculated at checkout.
  • Customs and Duties: For international orders, customers are responsible for any customs duties, taxes, or additional charges imposed by local authorities.

6. Returns and Exchanges

  • Eligibility for Returns: You may return or exchange products within 14 days of receiving them, provided they are unused, undamaged, and in their original packaging.
  • Non-Returnable Items: Customized or engraved products are not eligible for returns unless they are defective.
  • Refund Processing: Refunds will be processed within 10 business days after we receive the returned items. Refunds will be issued via the original payment method.

7. Product Descriptions and Accuracy

While we strive to ensure that all product descriptions, images, and pricing are accurate, we do not warrant that all content on our website is error-free. In the event of any discrepancy, we reserve the right to correct errors and update product information without prior notice.


8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of [Your Company Name] and is protected by UAE copyright and intellectual property laws. You may not reproduce, distribute, or use any content without prior written consent from us.


9. Limitation of Liability

We will not be liable for any direct, indirect, or consequential damages arising from your use of our website, including but not limited to errors, interruptions, or delays in service. In the event of an issue with a product, our liability is limited to the amount paid for the product in question.


10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from or in connection with these terms will be subject to the exclusive jurisdiction of the courts of the UAE.


11. Modifications to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms periodically for updates.


12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at::


  • Email: jofrehjewelry.com
  • Phone: +971 4 255 0360